Delivering better customer outcomes
We are required to make Target Market Determinations available under the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act (Cth) 2019.
This is to ensure that the right products end up in the hands of the right customer by focusing on our customers in the design and distribution of our financial products.
What is a Target Market Determination (TMD)?
A TMD is a document which describes:
- the persons for which the product has been designed,
- the conditions around the product’s distribution,
- when this TMD will be reviewed, and
- record keeping and reporting obligations of distributors.
Please note a TMD is not intended to provide financial advice. When making a decision about a product always make sure you refer to the Terms and Conditions and any supplementary document(s). These will outline the relevant terms and conditions being provided under that product.
This page includes the Target Market Determinations for financial products issued and/or distributed by Adelaide Bank.
Target Market Determinations
Products are issued by our insurance provider, Insurance Australia Limited, trading as CGU. The links for each of the insurance TMD’s will open a PDF document on the Insurance Australia Limited website.
Need to talk to us?
General enquiries
1300 652 220 (within Australia)
+61 8 8300 6000 (outside Australia)
Mon to Fri 8am-8pm (CST)
Sat, Sun and public holidays 9am-4pm (CST)*
*Excludes Christmas Day, Good Friday and Easter Sunday
ATM & branch banking
Adelaide Bank customers can visit Bendigo Bank ATMs and branches throughout Australia to conduct withdrawals and deposits, complete telegraphic transfers and for bank cheques.