Adelaide Bank was established in 1994, originating from the Co-operative Building Society of South Australia (the nation’s largest building society of the time).
In 2007, Adelaide Bank merged with Bendigo Bank to form Bendigo and Adelaide Bank Limited, a publicly listed and top 100 ASX company with more than 110,000 shareholders.
Our approach to the environment, society and corporate governance (ESG) is one of transparency and accountability.
Adelaide Bank has adopted the Banking Code of Practice.
The Banking Code of Practice is a voluntary code of conduct which sets standards of good banking practice for us to follow when dealing with you.
A copy of the Code is available to download and print. Further information on the Code is also available from the Australian Banking Association website.
The Banking Code Compliance Committee (BCCC), independently monitors bank’s compliance with the Banking Code of Practice. Further information about the BCCC can be found on its website.
Adelaide Bank has adopted the ePayments Code (formally known as the Electronic Funds Transfer Code of Conduct).
The Code of Operation applies to the recovery of debts from Department of Human Services income support payments or Department of Veterans’ Affairs (DVA) Payments.
It aims to ensure that recipients of income support payments and DVA payments have sufficient income to maintain adequate food and shelter.
As part of the Bendigo and Adelaide Bank Group, we take pride in its reputation for dealing with stakeholders with integrity and respect. This Code of Conduct captures the spirit of the Group and provides a framework to guide our decisions, actions and behaviour.
The Financial Claims Scheme (FCS) is an Australian Government scheme that provides protection and quick access to deposits in banks, building societies and credit unions in the unlikely event that one of these financial institutions fails.
Under the FCS, certain deposits are protected up to a limit of $250,000 for each account holder at any bank, building society, credit union or other authorised deposit-taking institution (ADI) that is incorporated in Australia and authorised by the Australian Prudential Regulation Authority (APRA).
We regularly conduct reviews of our products and services to make sure we are delivering on our commitments for our customers.
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Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.